Benefit Program Technician

About the role

This position will be in the Pettis County/Sedalia Resource Center based at 808 Westwood, Sedalia, MO. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

Responsibilities

• Determine initial and continuing eligibility of Missouri citizens for food, medical, financial and nutritional assistance
• Interview clients in person and by telephone
• Prepare summaries of client information
• Other duties as assigned

Requirements

• A High School diploma or equivalent
• At least four years of customer service experience OR a Bachelor’s Degree

Qualifications

• Personable
• Caregiving
• Non-judgmental attitude

Skills

• Customer service skills
• Ability to work independently and as part of a team
• Strong communication skills

Benefits

• Defined pension plan
• Generous amounts of leave and holiday time
• Eligibility for health insurance coverage

Pay

• Higher rate based on a pay differential (e.g. shift, or time-of-service pay)

Schedule

• Hours to be determined based on department needs

Contact Information

FSD.Personnel@dss.mo.gov