Benefit Leave Administrator
Foundation Building Materials/Millard Drywall Service · Santa Ana, CA · 2 wk ago
Human Resources$32.5–$42.5/hrFull-time
Key Responsibilities
- Manage the full lifecycle of employee leaves, including FMLA, state-specific leaves, personal, military, and ADA accommodations
- Conduct intake calls with employees to explain leave options, eligibility, and next steps
- Process leave requests accurately and in compliance with applicable laws and company policies
- Partner with VOYA to coordinate Short-Term and Long-Term Disability (STD/LTD) claims
- Maintain accurate and up-to-date records of all leave cases in the HR system
- Employee and Manager Support
- Serve as the primary point of contact for employees and managers regarding leave inquiries and processes
- Provide clear, empathetic, and consistent communication throughout the leave lifecycle
- Educate managers on best practices for managing employees on leave and returning to work
- Ensure employees understand their rights, responsibilities, and available benefits
- Compliance and Reporting
- Ensure compliance with federal and state leave laws, including FMLA, ADA, and state-specific programs
- Partner with HRIS and HR Operations to maintain accurate system data and reporting
- Generate reports and metrics to identify trends and ensure compliance with internal controls
- Collaborate with Legal and HR leadership to address complex leave situations
- Process Improvement and Collaboration
- Recommend and implement process enhancements to improve efficiency and employee experience
- Collaborate with Payroll, Benefits, and HR Business Partners to ensure coordinated leave management
- Stay current with evolving laws and best practices related to leave administration
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- 3+ years of experience administering leaves of absence in a multi-state environment
- Strong knowledge of FMLA, ADA, and state-specific leave laws
- Experience working with third-party disability vendors (VOYA experience preferred)
- Exceptional attention to detail with the ability to manage multiple cases simultaneously
- Excellent written and verbal communication skills with an empathetic and professional approach
- Ability to work independently and collaboratively in a team environment
- High level of confidentiality and discretion when handling sensitive information
- Proficiency with HRIS systems and Microsoft Office Suite