Benefit Engagement Specialist -Fayetteville, AR

Your Responsibilities

• Represents BCInsourcing as Company Ambassador to Washington Regional Medical Center by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client’s employees.
• Participates in providing SME-certified-license knowledge in clients’ HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.
• Makes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.
• Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages.
• Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
• Analyzes census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
• Accurately inputs and captures employee enrollment decisions, using appropriate system platforms or paper application processes, and follows Life and Health licensure regulations and BCInsourcing’s quality assurance.
• Develops and grows a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
• Obtains and maintains an active Life, Health, and Accident Insurance Producer’s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines.
• Serves as subject matter expert on mechanics of insurance to advise the client’s leadership and employees.
• Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation that may impact active licensure or appointment status.
• Maintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees.
• Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekends, traveling as necessary.

Qualifications

• High School Diploma/GED equivalent and/or related work experience equivalency.
• Must have and maintain a valid driver’s license to travel to client sites.
• Proven relationship-building experiences and professional communication skills.
• Demonstrated self-directed work ethic to successfully represent the company at the client location with limited and offsite supervision.
• Professional work experience demonstrating self-motivation and result-driven outcomes.
• Advanced degree completed or in process (preferred).
• Working knowledge of insurance products, including core and voluntary benefits (preferred).
• Existing active Life, Health, and Accident Insurance Producer’s License, when a client workplace requirement.