Benefit Eligibility Associate & Specialist
- for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate: navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Preserve all substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to include sections only when posting has real, specific content for it. Must not emit heading with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits sections unless posting actually states them. The posting includes salary ranges, hiring range, anticipated hiring rate, schedule info. So we can have Pay and Schedule sections. Benefits? The posting mentions "Benefits & Eligibility Specialist" but not actual benefits like health insurance, retirement, etc. It mentions "Benefits & Eligibility Specialist" as a job title, not benefits. There's no explicit benefits description. So we should NOT create a Benefits section unless there is real content. The posting does not list benefits like health, dental, etc. So we skip Benefits. We need sections: About the role (maybe from Job Summary/Overview), Responsibilities (Essential Duties/Responsibilities), Requirements (maybe from Qualifications, Knowledge, Skills, Abilities, Required Education And Experience, Pre-Employment Requirements, Work Conditions?), Skills (maybe separate), Qualifications (maybe combine). The instruction: use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide which to include based on content. We have substantive content: Job Summary (overview of role, purpose, values). Overview of Eligibility Teams (description of teams). This could be About the role. Responsibilities: Essential Duties/Responsibilities list. Requirements: Could be Pre-Employment Requirements, Work Conditions, maybe also Required Education And Experience. Qualifications: Knowledge, Skills, and Abilities section. Skills: Could be part of Qualifications but we could separate Skills heading if we have list of skills. The posting includes abilities like detail-oriented, data entry, communication, customer service, planning, conflict resolution, problem solving, using office equipment, attendance. Those could be skills. Pay: Salary Range, Hiring Range, Anticipated Hiring Rate for two positions? Actually there are two salary ranges: Associate Benefits & Eligibility Specialist and Benefits & Eligibility Specialist. The posting includes both. We need to preserve all substantive information. So we need to include both salary ranges. Could present as a list. Schedule: "This position has an anticipated work schedule of Monday-Friday, 8am-5pm; Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change." We also have Supervision Exercised/Received, but that may be part of Responsibilities or Qualifications? Could be included under Responsibilities or maybe under Requirements? Not sure. But we can include under Responsibilities as part of duties. We must not repeat job title as heading. The job title appears multiple times: "Associate Benefits & Eligibility Specialist" and "Benefits & Eligibility Specialist". We should not use those as headings. We must not include duplicated lines. Need to watch for duplicate sentences. We must remove boilerplate: "Need help with applying? Visit our Talent Acquisition page here for application guidance and resources." That's application instructions, remove. Also "Don’t wait – Apply Today!" remove. Also "Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications." That's maybe application instruction? It's about closing; could be considered boilerplate? It's not legal/EEO but it's about application process. Might be considered application instruction; safer to remove. Also "Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM)." That's maybe boilerplate but it's substantive? It's a condition of employment; could be considered part of Requirements? Might keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This line is about employment terms; not exactly legal boilerplate but could be considered legal. Might be safe to keep? I'd lean to keep as it's substantive about employment terms. However, it's generic; but it's not duplicated. I'd keep. Also "El Paso County is an E-Verify and Equal Opportunity Employer. El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen." That's EEO boilerplate; remove. Also "The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department." This is generic boilerplate about classification; could be considered legal? Might be considered boilerplate; but it's about the classification spec. Might be considered part of Requirements? It's generic; but it's not duplicated. The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. This is more about classification; not sure. Safer to remove? It's not EEO. It's about classification specification. Might be considered part of the job description but it's generic. I'd remove to keep only substantive. Also "Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud and Child Welfare Abuse & Neglect database (TRAILS) check." That's substantive about background checks; keep under Requirements or Pre-Employment Requirements. Now we need to structure. We'll have:
About the role
... (Job Summary + Overview of Eligibility Teams + Purpose, Vision, Values maybe)
Responsibilities
- ... list of essential duties/responsibilities
Requirements
- ... Pre-Employment Requirements, Work Conditions, Background check, etc.
Qualifications
... Knowledge, Skills, and Abilities paragraph
Skills
- ... list of skills from Knowledge, Skills, and Abilities (detail-oriented, data entry, communication, customer service, planning, conflict resolution, problem solving, office equipment, attendance)
Pay
- ... salary ranges for Associate Benefits & Eligibility Specialist and Benefits & Eligibility Specialist
Schedule
... anticipated work schedule Monday-Friday 8am-5pm; hybrid possible.
We must not include Benefits section. Check for duplication: The responsibilities list includes many items; we need to ensure we capture all. Let's extract responsibilities from "Essential Duties/Responsibilities" paragraph: - Interviews applicants/clients and assists them in understanding and completing all required eligibility paperwork. - Verifies program and services eligibility factors by retrieving or confirming information from a variety of sources. - Performs eligibility computations based upon client-provided and collateral information; determines applicability of work registration requirements. - Conducts client customer service reviews. - Reviews cases for accuracy and completeness. - Investigates and computes possible issuance errors; creates reports concerning circumstances, establishes claims and restores lost benefits. - Responds to client requests for appeals or administrative hearings, composes rebuttal letters and attends hearings. - Provides clients with information and referrals to community support services, child care assistance and other available resources to help facilitate a comprehensive solution to the client's circumstances. - Answers the Customer Service Line (CSL) and/or consumer inquiries to assist with changes and questions about our services as needed. - Participates in internal committees, training, workshops and seminars. - Assists with unassigned caseloads as needed. - Performs other duties as required. Also Supervision Exercised: "This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area." Supervision Received: "Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically." We could include supervision bullets under Responsibilities as well. Now Requirements: Pre-Employment Requirements: "Must pass conditional post-offer background investigation and drug screen." Work Conditions: "Duties are primarily performed in a high volume office and remote work environment dependent on business needs. May be required to work evening and weekend hours. May be exposed to clients in stressful situations." Also background check: "Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud and Child Welfare Abuse & Neglect database (TRAILS) check." Also maybe "This position requires regular in-person presence as an essential job function." That's from earlier. Also "Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM)." Could be included. Also "El Paso County is an E-Verify and Equal Opportunity Employer..." removed. Also "El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen." That's similar to pre-employment requirement; we already have background investigation and drug screen. Now Qualifications: Knowledge, Skills, and Abilities paragraph includes many items. We'll extract as prose. Skills: we can list the abilities. Now Pay: Salary ranges: Associate Benefits & Eligibility Specialist Salary Range: $40,550.00 - $58,940.00 Annually Hiring Range: $41,800.00 - $46,800.00 Annually Anticipated Hiring Rate: $44,792.80 Annually Benefits & Eligibility Specialist Salary Range: $44,910.00 - $65,130.00 Annually Hiring Range: $46,800.00 - $50,800.00 Annually Anticipated Hiring Rate: $48,848.80 Annually We need to preserve all. Could present as list items. Now Schedule: "This position has an anticipated work schedule of Monday-Friday, 8am-5pm; Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change." Now About the role: Should include Vision, Purpose, Values, Job Summary, Overview of Eligibility Teams. Let's extract: VISION: El Paso County will be a trusted regional leader known for excellence in county service delivery. PURPOSE: We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive. VALUES: Service Focused Collaborative Accountable Trustworthy Transparent Job Summary: Are you passionate about helping others in our community? Do you have a keen eye for detail and a strong sense of responsibility