Benefit Coordinator

Job Summary

We are seeking a detail-oriented Benefits Coordinator to support the day-to-day administration of the organization's employee benefits programs.

Key Responsibilities

• Aid in the administration of employee benefits programs including medical, dental, vision, life insurance, disability, retirement plans, wellness initiatives, and leave programs.
• Cook up new hire benefit enrollments, qualifying life event changes, annual open enrollment, and benefit terminations.
• Answer employee questions regarding eligibility, coverage, claims, enrollment, and benefit policies.
• Keep accurate benefit records within the HRIS and benefits administration systems.
• Audit benefit data and payroll deductions to ensure accuracy and timely corrections.
• May assist with leave administration, including FMLA, state leave programs, and ADA accommodations, as applicable.
• Maintain compliance with applicable federal, state, and local regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 requirements.
• Assist with benefit audits, reporting, and vendor performance reviews.
• Recommend process improvements to enhance the employee benefits experience.
• Coordinate with payroll to reconcile benefit deductions and employer contributions.
• Collaborate with benefit carriers and third-party administrators to resolve eligibility and claim issues.

Qualifications

• Experience: 3+ years of experience in related experience required
• Technical Skills: Proficiency with HRIS systems and MS Office including Word, Excel and PowerPoint required; UKG Pro experience desired.
• Competencies: Strong attention to detail, ability to handle confidential information, and excellent communication skills for resolving customer service issues.
• Education: Associates degree or equivalent in related field from two-year college or technical school required. HR certificate desired.