Benefit Consultant

About the role

The Benefit Consultant is responsible for client satisfaction, service delivery, plan design, and vendor management while supporting the development of innovative, data-driven strategies to optimize complex Health & Welfare benefit programs.

Responsibilities

Strategy & Program Management

• Support development and execution of benefit strategies for large, self-funded clients
• Develop cost-containment strategies across medical, pharmacy, and disability programs
• Analyze claims/utilization trends and identify improvement opportunities
• Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking
• Communicate industry trends, benchmarks, and regulatory updates

Client Management

• Serve as primary day-to-day client contact and manage vendor relationships
• Oversee project management for deliverables, compliance deadlines, and annual planning
• Manage RFP processes, renewals, contract negotiations, and vendor implementations
• Ensure timely, accurate execution of deliverables with actuarial and internal teams
• Support compliance (e.g., 5500 filings, plan documents, regulatory adherence)
• Resolve escalated claims and support employee communications and enrollment activities

Client Relationship & Reporting

• Partner with clients to define benefit goals and strategies
• Deliver financial reporting, analysis, and benchmarking insights
• Review and finalize client reporting deliverables

Business Development & Team Collaboration

• Assist with new business opportunities and strategy development
• Contribute to internal process improvements and team initiatives

Requirements

• 5–10 years of experience in insurance, employee benefits, or HR
• Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.)
• Experience managing large, self-funded clients in consulting or brokerage
• Full-cycle RFP experience
• Bachelor’s degree or equivalent experience
• Must have experience designing and implementing benefit plans
• Underwriting experience preferred
• Insurance license (or ability to obtain)
• Strong communication, analytical, and problem-solving skills
• Project management and ability to manage multiple priorities
• Experience with data analysis and self-funded plan financials
• Knowledge of regulations and compliance requirements
• Proficiency in Microsoft Office and large data sets
• Ability to work independently, collaboratively, and in a fast-paced environment
• High level of professionalism, accountability, and client service focus

Additional Requirements

• Ability to maintain confidentiality and interact with executive stakeholders
• Willingness to travel and work outside standard hours as needed

Pay

The base salary range for this position is $110,000 – $135,000. This range represents the employer’s good-faith estimate of the compensation for this role at the time of posting.

Schedule

Hybrid schedule required — 3 days per week in the office.

Locations

Preferred locations: Atlanta, GA; Houston, TX; Chicago, IL; or Summit, NJ.

Benefits

• Generous Paid Time Off: Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment
• EPIC Gives Back – Charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation