Bench General Manager

About the role

The Bench Manager position is a unique opportunity to learn and grow, with the ultimate goal of managing a designated home store and its team. This role involves shadowing existing store managers, working closely with the District Manager, and immersing oneself in the key responsibilities that define our brand's commitment to excellence.

Responsibilities

• Shadow existing store managers to gain hands-on experience
• Work closely with the District Manager to drive sales and monitor Key Performance Indicators
• Create schedules that harmonize with business and employee needs
• Maintain accurate payroll management and promptly address customer concerns
• Learn the art of creating schedules that harmonize with business and employee needs
• Master financial performance by working closely with the District Manager

Requirements

• Demonstrates a passion for coffee and inspires it in others
• Management experience in specialty coffee, retail, hospitality and/or customer service is required
• Experience managing a profitable & operationally sound single café/restaurant preferred
• Maintains current state issued SERVSafe Manager Certificate
• Experience recruiting, hiring, and managing staff
• Strong leadership skills with professional maturity
• Proven ability to understand and execute on an organization’s goals and objectives
• Enjoys working on a team and collaborating as a team player
• Leadership, relationship, team building, and conflict management skills
• Excellent interpersonal and communication skills - both oral and written
• Able to work in a fast-paced environment, manage competing priorities and meet deadlines
• Experience reviewing financial reports and meeting budgets
• Able to lead change, deal with the ambiguity, and prioritize needed to run a fast-paced environment
• Experience with POS touch screen, Microsoft Office, Google Suite, and other computer skills
• Bilingual in Spanish and English preferred

Qualifications

• High School or GED equivalent
• Compensation available to all employees
• Commuter benefits - pre-tax parking and transit
• Employee Assistance Program (EAP)
• Employee discount on merchandise, coffee gear, and at Equator cafes
• Free mental health app subscription
• Free coffee
• Paid Time Off for voting on Election Day
• Eight Equator-observed holidays per year
• Holiday Pay after 90 days of employment
• Healthcare Benefits (for full-time employees working over 30 hours per week)
• 100% employer-covered premium medical insurance
• Voluntary Insurance Plans - dental, vision, long-term disability, pet, and supplementary life insurance
• Employer covered life insurance premium
• Flexible Spending Account (FSA) - healthcare and daily dependent care
• 401K with up to a 4% company match on employee contributions

Benefits

• Compensation will be commensurate with experience
• This position description intends to describe the general nature and level of work being performed by people assigned to this job
• The order in which duties and responsibilities are listed is not significant