Bench Assistant Manager

Wonder is the mealtime platform built to feed every craving in one order. Mix and match hundreds of dishes from 20+ exclusive restaurants in a single order with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers the experience, delivering quality, variety, and consistency at scale.

About the role

As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

Responsibilities

• Manage Operations and Drive Results:
  • Assist General Manager in developing, engaging, inspiring, and motivating staff members
  • Recruit and train top talent for the restaurant
  • Aid General Manager in achieving operational goals and budget targets
  • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
  • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
  • Drive restaurant sales and service efficiency by resolving operational obstacles
  • Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
  • Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
• Manage Food Safety and Team Member Safety: Maintain consistent adherence to food safety and security standards
• Provide Best in Class Customer Service: Ensure all team members deliver excellent customer service

Qualifications

• At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

Requirements

• Must be at least 18 years of age and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Food Manager Certificate as required by State, County or Local Health Departments

Pay

Salary range: $66,500 – $80,000 per year.

Schedule & Location

Home location to be determined upon assignment, within 40 miles from Chelmsford, MA. This is a Bench position requiring flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs.

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some benefits vary by state and depend on the number of hours you work.