Jobs · Management · New York

Bench Assistant General Manager

Wonder · Brooklyn, NY · 1 mo ago
Management$80k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications? The posting includes "Who You Are" which is qualifications/requirements. Also "Role Details" includes Salary Range, Location, Bench Position Acknowledgment. Benefits section present. Pay section: Salary Range. Schedule? Not explicit schedule but maybe "open availability, including nights and weekends" is schedule info. Should we include Schedule? The instruction: include a section ONLY when posting has real, specific content for it. There's mention of open availability, nights and weekends. That's schedule info. So we can include Schedule section with that detail. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO etc. At end there is EEO statement, E-Verify etc. Remove those. We need to preserve all substantive info. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need sections: About the role, Responsibilities, Requirements (maybe combine Who You Are and Requirements?), Qualifications? The posting has "Who You Are" and "Requirements". Could combine into one Requirements section? But better to follow headings: About the role, Responsibilities, Who You Are (maybe as Qualifications), Requirements, Benefits, Pay, Schedule. However instruction: prefer a few substantive sections over many thin ones. Could merge Who You Are and Requirements into a single "Qualifications and Requirements" section. But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use those headings if content exists. We have content for About the role (the paragraph after "About The Role"). Responsibilities: list. Qualifications: "Who You Are" content. Requirements: the list after "Requirements". Skills: not explicitly separate; maybe part of Who You Are. Could omit Skills if no distinct content. Benefits: list. Pay: Salary Range. Schedule: open availability, nights and weekends. We must not include placeholder text like "commensurate with experience". Not present. We must not include duplicated lines. We need to ensure we preserve all substantive info: includes details about Wonder, about the role, responsibilities bullet points, who you are bullet points, requirements bullet points, bench position acknowledgment, benefits list, salary range, location, etc. We need to include location: "Home Location to be determined upon assignment, within 40 miles from BROOKLYN, NY". Also Bench Position Acknowledgment paragraph. We need to include that as part of About the role? Probably separate section? Could be part of About the role or maybe a separate "Role Details". But we don't have heading for Role Details. Could include in About the role paragraph? Might be better to add a section "Role Details" but not in allowed headings. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings but says use those for section headings. Probably we should stick to those. So we can embed location and bench acknowledgment in About the role paragraph or maybe in a separate paragraph under About the role. We'll create:

    About the role

    As an Assistant General Manager at Wonder, you are accountable for running the four walls of your location. You will lead end-to-end execution across kitchen, service, fulfillment, and customer experience, ensuring your location operates at peak performance in every shift. This is not a support role—this is the person who owns the daily results. You are expected to deliver consistent outcomes in quality, speed, team culture, and customer satisfaction, leveraging cross-functional collaboration where needed. You will master internal operations to keep your location running smoothly, consistently, and profitably. The home location will be determined upon assignment within 40 miles of Brooklyn, NY. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned. Upon completion of the Manager in Training (MIT) program, you will be assigned to a temporary or permanent location based on business needs.

    But need to preserve all details: mention Wonder description? The initial "About Wonder" paragraph is about company; we might include that as part of About the role? The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. The "About Wonder" is company overview; could be included in About the role section as context. It's substantive. We'll include it. Thus About the role section will contain company overview plus role description. Now Responsibilities: list each bullet. We need to convert each line starting with a bold phrase? We'll just make

    • each responsibility. Responsibilities list from posting: - Oversee and Execute Day-to-Day Operations - Own daily execution across all functions—kitchen, fulfillment, service, and customer experience - Optimize labor deployment and lead shift readiness to meet volume and throughput targets - Proactively use operational and customer data/feedback to identify issues, make real-time decisions, and drive continuous improvement - Proactively identify and resolve operational bottlenecks to maintain flow and consistency - Ensure full compliance with food safety, labor, and health standards - Hold teams accountable for maintaining tools, equipment, and facilities to Wonder brand standards and escalate unresolved issues promptly - Lead and Manage Team Performance - Lead, coach, and develop hourly team members with a focus on accountability, service excellence, and safety - Set clear expectations and hold team members accountable through real-time feedback and hands-on coaching - Manage team performance by observing service, tracking KPIs, and escalating issues as needed - Partner with the Senior Operations Leader on hiring, training, and development of team members - Drive Operational Excellence - Ensure flawless execution of brand standards across all brands and stations. Tolerance for deviation is minimal - Maintain operational readiness through shift checklists, opening/closing procedures, and handoff execution - Execute new menu rollouts and updates with precision and clarity to the team - Support Business and Labor Performance - Execute against daily labor plans and food cost targets - Manage inventory levels, waste reduction practices, and labeling standards - Analyze shift-level data and recommend process changes that improve outcomes - Ensure compliance with federal and state labor laws - Grow the Business - Support company talent pipelines by coaching and developing team members daily, building readiness for talent promotion as the business expands - Train and certify team trainers, ensuring they are prepared to support new store openings and deliver consistent onboarding to new hires - Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations - Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth - Partner with the Senior Operations Leader to align workload initiatives, projects, staffing, scheduling, and team development to support current operations and prepare for future expansion - Lead execution of pilot programs, provide actionable feedback, and help shape best practices for company-wide rollout We need to preserve all. Could flatten into a single list but better to keep grouping? The instruction: use
      • for any list of duties/requirements/benefits. Could have nested lists? Probably okay but we can just make a flat list of all duties. However that may lose some grouping but still preserves all info. We'll do flat list. Now Qualifications: "Who You Are" bullet points: - A high-accountability operator with 2+ years of experience managing shift operations in food service, retail, hospitality, or a similar setting - Confident leading teams and executing complex shifts in fast-paced, customer facing environments - Demonstrated experience owning operational KPIs including labor deployment, order accuracy, and throughput - Experienced in coaching frontline employees with clarity, empathy, and consistency - Agile in managing live operations—able to prioritize and pivot quickly while holding the line on standards - Detail-oriented and quality-driven with strong knowledge of food safety and team safety protocols - Strong communicator and collaborator who brings others along through structure and positivity Now Requirements list: - Must be 21 years old and legally authorized to work in the US - Must be able to lift up to 50 pounds and stand for extended periods - Must have open availability, including nights and weekends - Food Manager Certificate as required by State, County or Local Health Departments Note: open availability also goes to Schedule section; but we can keep it in Requirements and also mention in Schedule? Might duplicate. Better to put schedule info in Schedule section and not duplicate. However Requirements includes open availability; we could keep it there and not have separate Schedule. But we need Schedule section if we have schedule info. The instruction: include a section ONLY when posting has real, specific content for it. We have schedule info (open availability, nights and weekends). So we should have Schedule section. Then we should not duplicate that line in Requirements. So we should remove open availability from Requirements list. But the Requirements list originally includes that; we need to preserve all substantive info. If we remove it, we lose that info. We could keep it in Requirements and also have Schedule section referencing same info but that would be duplication. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid duplication? It says remove duplicated lines. So we should not duplicate identical lines. So we need to decide where to place open availability. Probably better to put it in Schedule section, and keep Requirements without that line. But then we are omitting that line from Requirements, which is part of the original Requirements list. However we could rephrase Requirements to exclude that line but still preserve the info elsewhere. That's acceptable as we are not losing info, just moving it. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Moving it is not summarizing away; it's still present. So okay. Thus Requirements list will be: - Must be 21 years old and legally authorized to work in the US - Must be able to lift up to 50 pounds and stand for extended periods - Food Manager Certificate as required by State, County or Local Health Departments Now Schedule section: open availability, including nights and weekends. Now Benefits list: - Medical, Dental, and Vision Insurance - 100% employer-paid Life Insurance - 401(k) Retirement Plan - Employer match for Health Savings Account (HSA) - Learning and Development opportunities to advance your career - Employee Stock - Employee Discount - Note: Some of our benefits vary by state and depend on the number of hours you work. We need to preserve the note. Could be a

        after list. Now Pay section: Salary Range: $80000 per year - $92000 per year. Now we also have location and bench acknowledgment. We'll include in About the role paragraph. Now we need to remove boilerplate: At the end there is EEO statement, E-Verify, etc. Remove. Now produce HTML fragment. Let's craft. We'll start with

        About the role

        then

        containing company overview and role details. Company overview paragraph: "Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible

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