Bellperson (On-Call)

Part time · On-site at The Roosevelt New Orleans, A Waldorf Astoria Hotel

Responsibilities

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve, transport, and properly store guest luggage according to hotel guidelines.
• Inspect guest rooms and familiarize guests with room features and amenities.
• Respond to guest inquiries and requests promptly, professionally, and courteously.
• Keep management and leadership informed of any relevant guest feedback or operational issues.
• Ensure timely delivery of messages, faxes, and other communications throughout the day.
• Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.
• Safely operate property-designated vehicles for guest transport, including to local airports when required.
• Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.

Qualifications

At Hilton, our core values define what it takes to succeed and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Benefits

• Medical and Vision Insurance (Blue Cross Blue Shield of Louisiana).
• Dental and Voluntary Insurance (SunLife).
• Flexible Spending Account (FSA) through WEX.
• 401(k) Retirement Plan with up to 5% employer match (Fidelity).
• Employee Assistance Program (EAP) through ComPsych.
• Free team member meals.
• Discounted parking.
• Property discounts at restaurants, gift shop, and spa.
• Paid Time Off (PTO) Program.
• Go Hilton travel discounts (110 nights of deeply discounted travel, with room rates as low as $40/night).
• Tuition reimbursement and Guild Education Program.
• EF Corporate Learning / Language Courses.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Personalized caregiving support and crisis concierge services.
• Mental health resources, including free counseling through the Employee Assistance Program.
• Employee Stock Purchase Program (ESPP) with a 15% discount on Hilton shares.

Medical and dental coverage begins on the first of the month following 60 days of employment. 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

Pay

$7.75 per hour