Bellperson, Guest Services

About the hotel

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In its reimagining, the 407‑room downtown hotel recalls a grand European home.

Responsibilities

• Escort guests to rooms and deliver luggage, messages, packages, and any other hotel items for guest convenience
• Engage guests in a friendly, professional, yet warm manner
• Ensure guests are familiar with room features upon arrival (e.g., thermostat)
• Maintain presence in the lobby when not delivering luggage, offering assistance to guests

Requirements

• Ability to lift at least 50 pounds (luggage, packages, etc.)
• Approachable and professional personality
• Ability to read guests and anticipate their needs
• Ability to walk and stand for extended periods

Benefits

As part of Makeready, eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company‑matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.