Bellman/Shuttle Driver

About the role

A Hotel Shuttle Driver plays a crucial role in ensuring that guests have a positive and comfortable experience during their stay by providing safe and efficient transportation services.

Responsibilities

• Safely operate the hotel's shuttle vehicle, following all traffic rules and regulations.
• Conduct pre-trip and post-trip inspections to ensure the vehicle is in good working condition.
• Maintain cleanliness and appearance of the shuttle both inside and out.
• Greet guests in a friendly and professional manner, providing assistance with luggage and boarding.
• Provide information about the local area, tourist attractions, and hotel amenities.
• Assist guests with disabilities or special needs, ensuring their comfort and safety.
• Ensure the safety of passengers by obeying all safety and traffic regulations.
• Respond calmly and effectively in emergency situations, such as accidents or medical incidents.
• Maintain a clean driving record and promptly report any accidents or incidents to the hotel management.

Requirements

• Valid driver's license with a clean driving record.
• Knowledge of local roads and attractions.
• Customer service skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and focused in stressful situations.

Physical Requirements

• Ability to lift and carry luggage and assist guests with limited mobility.
• Stamina to sit for extended periods and drive safely.

Benefits

• Health, dental, and vision insurance (full-time employees).
• Paid Time Off (full-time and part-time employees).
• 401K plan with company match (full-time and part-time employees).
• Hotel discounts (full-time and part-time employees).
• Paid holidays (full-time employees).
• Early access to earned wages.