Bell / Valet Attendant - Hotel (Shuttle Driving Support)

Bell/Valet Attendant - HOTEL (Shuttle Driving Support)

Pay: $17.00 per hour + Tips

Location: Reno, Nevada

Job Type: Part-Time

Shifts: PM Shifts

• Applications will be accepted until the position is filled.

Position Overview

We are seeking a professional, energetic, and customer-focused Bell/Valet Attendant to join our hotel hospitality team. This position primarily supports bell and valet services, ensuring guests receive a warm welcome and seamless arrival and departure experience. In addition to bell and valet duties, this role may also assist with shuttle driving as needed.

Key Responsibilities

• Bell & Valet Services (Primary Focus)
• Greeting guests promptly and courteously upon arrival and departure
• Provide luggage assistance, including loading, unloading, storage, and delivery to guest rooms
• Safely Park and retrieve guest vehicles in a timely manner
• Maintain accurate valet ticketing and vehicle documentation
• Provide guests with directions, hotel information, and local recommendations
• Always maintain a professional appearance and positive attitude
• Ensure the driveway and lobby areas remain organized and welcoming
• Shuttle Driving Support (As Needed)
• Safely transport hotel guests to and from designated locations
• Auxiliary passengers with baggage loading and unloading
• Perform pre-trip and post-trip vehicle inspections
• Monitor traffic and weather conditions to ensure safe transport
• Communicate clearly with dispatch and team members regarding routes and guest needs
• Report accidents, incidents, or vehicle concerns promptly

What's In It For You

• Competitive hourly pay + tips
• Opportunities for promotion — we promote from within
• Free parking
• Paid holidays and wellness time
• Free, confidential Employee Assistance Program (EAP) available 24/7
• Full-Time Benefits Include Paid vacation plus an extra day off for your birthday
• Comprehensive benefits package: medical, dental, vision
• 8 supplemental insurance options, including pet insurance

Minimum Eligibility Requirements

• Must be at least 20 years of age
• Must have been continuously licensed for at least the past 3 years
• Must possess a valid United States driver’s license
• Within the past 3 years, there must be no violations including: Driving with a suspended license, Leaving the scene of an accident, Fleeting or attempting to elude law enforcement, Any alcohol- or drug-related driving offenses, Refusal to submit to a BAC test for DUI/DWI

Required Qualifications

• High school diploma or GED equivalent
• Valid Driver’s License (Passenger endorsement or CDL if required for shuttle operation)
• Minimum of 3 years of licensed driving experience
• Ability to pass a DOT physical exam (if required for shuttle duties)
• Ability to safely operate guest vehicles, passenger vans, and shuttle buses
• Strong customer service and hospitality skills
• Excellent communication and interpersonal skills
• Ability to lift and carry luggage up to 50 lbs
• Ability to stand, walk, and work outdoors in various weather conditions
• Availability to work flexible schedules, including evenings and weekends
• Ability to work in a fast-paced hospitality environment

Preferred Qualifications

• Previous bell, valet, or hospitality experience
• Experience driving a shuttle bus or commercial vehicle
• 1+ year of customer service experience