BELL PERSON / VAN DRIVER

About the role

Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vantage point, guests can easily access attractions throughout Chicago, including Drury Lane Theatre, Elmhurst Art Museum and downtown.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.

Responsibilities

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage area. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts.
• Deliver messages and valet to guest rooms.
• Perform pickups and drop-offs for the guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet as required.
• Assist front desk with key inventory.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Requirements

• At least 6 months of previous guest/customer face-to-face experience.
• A valid driver’s license without violations.
• Ability to drive a manual transmission vehicle.
• Ability to lift and transport up to 50 lbs.
• Ability to push a bell cart weighing up to 100 pounds.