Bell Person- Silver Legacy
Caesars Entertainment · Reno, NV · 3 wk ago
On-siteArt & CreativeFull-time
Responsibilities
- Greet, direct and assist all guests
- Inform guests of approximate time frame for bell service
- Offer each guest a room orientation, luggage placement (rack/closet) and ice service
- Offer concierge services and promote laundry, health spa, and other services
- Acknowledge guests upon departure and offer feedback
- Ask guests how their stay was
- Offer transportation assistance
- Frequent writing of luggage tickets
- Deliver, retrieve, and store luggage for our guests
- Load and unload luggage from vehicles
- Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
- Answer a high volume of phone calls in a polite and professional manner
- Direct contact with guests requires patience and good communication
- Drive V.I.P. guests in our limousines and other company vehicles
- Deliver and retrieve boxes, packages and envelopes to and from our business center for our guests
- Exemplify our core values, family style service, our mission and vision
- Exemplify our DEI (diversity, equity, inclusion) culture
- Perform other job-related duties as assigned
Qualifications
- Ability to maintain confidentiality of sensitive information
- Ability to understand and comply with all Company and departmental rules and regulations, policies, and procedures
- Skill in establishing and maintaining effective working relationships with co-workers
- Ability to read, write, and communicate verbally in English
- 5 years of safe driving experience in vehicle
- High School diploma or equivalent
Additional Requirements
- Ability to stand for long periods of time
- Normal sense of smell, touch, sound and vision range
- Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.
- Occasional bending and reaching from floor to 6 ft., crouching, lifting/carrying of 25-50 lbs., copying and writing of numbers
- Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols, and currency
- Work area is subject to variable temperatures