Bell Person - Part-Time

About the role

The Bell Person will be the first to welcome and the last to encourage the return of all guests and visitors. You will provide assistance with luggage needs and connect our customers with distinctively different and unscripted discoveries throughout their stay.

Responsibilities

• Greet guests in a warm and friendly manner
• Aid guests with luggage, including storage and retrieval
• Answer guest questions and provide information about the hotel and local area
• Escort guests to their rooms and ensure they are comfortable
• Handle guest requests and concerns in a prompt and professional manner
• Maintain knowledge of hotel services, amenities, and hours of operation
• Keep bell desk and lobby area clean and organized
• Stock bell desk with supplies
• Complete daily reports and logs
• Perform other duties as assigned
• Adhere to all hotel policies and procedures

Qualifications

• High school diploma or equivalent
• Must be 18 or older
• Proven customer service experience
• Excellent communication, interpersonal, and organizational skills
• Ability to lift heavy objects (up to 50 lbs) and stand for long periods of time
• Flexible schedule, including availability for weekends and holidays

Physical Requirements and Working Conditions

• Regularly required to walk, talk, see, and hear
• Capable of walking or standing 90% or more of a normal 8 hour work shift
• Capable of frequently carrying, lifting, pushing, or pulling up to 50 lbs
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus
• Exposure to indoor and outdoor working environment
• Exposure to noise levels in the work environment that are moderate to loud

Pay

$16.90/hr