Bell Person-Full Time-Circus Circus

Responsibilities

• Greet, direct, and assist all guests
• Inform guests of approximate time frame for bell service
• Offer each guest a room orientation, luggage placement (rack/closet), and ice service
• Offer concierge services and promote laundry, health spa, and other services
• Ask guests how their stay was
• Offer transportation assistance
• Frequent writing of luggage tickets
• Deliver, retrieve, and store luggage for guests
• Load and unload luggage from vehicles
• Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
• Answer a high volume of phone calls in a polite and professional manner
• Direct contact with guests requires patience and good communication
• Drive V.I.P. guests in limousines and other company vehicles
• Deliver and retrieve boxes, packages, and envelopes to and from the business center for guests
• Exemplify core values, family-style service, mission, and vision
• Exemplify DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Requirements

• Ability to maintain confidentiality of sensitive information
• Ability to understand and comply with all Company and departmental rules, policies, and procedures
• Skill in establishing and maintaining effective working relationships with co-workers
• Ability to read, write, and communicate verbally in English
• 5 years of safe driving experience in a vehicle
• High School diploma or equivalent
• Ability to stand for long periods of time
• Normal sense of smell, touch, sound, and vision range
• Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.
• Occasional bending and reaching from floor to 6 ft., crouching, lifting/carrying of 25-50 lbs., copying, and writing of numbers
• Eye/hand coordination and manual dexterity, as well as the ability to distinguish letters, symbols, and currency
• Work area is subject to variable temperatures

Performance Expectations

• Provide internal/external guests with service excellence
• Demonstrate excellent communication and observation skills
• Maintain an easygoing demeanor to ensure a fun and safe environment for guests
• Above-average proficiency in speaking, reading, and writing English
• Excellent interpersonal skills

Schedule

Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.