Bell Person

About the role

Greet guests with a warm welcome at the hotel entrance and provide services related to the transportation and storage of luggage, along with other guest services.

Growth opportunities include advancing to Bell Captain, Guest Service Agent, Concierge, Guest Services Manager, Assistant General Manager, or General Manager.

Responsibilities

• Load and unload luggage carts
• Tag and store luggage
• Escort guests to hotel rooms
• Provide an overview of guest rooms, hotel services, and amenities
• Make deliveries to guest rooms
• Assist guests with room changes
• Stock pantry when necessary
• Maintain lists and brochures of local attractions, transportation guides, churches, sports arenas, etc.
• Perform house attendant functions during staff shortages
• Monitor and work to improve guest satisfaction scores
• Follow sustainability guidelines and practices related to HHM’s EarthView program
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards
• Perform other duties as requested by management

Requirements

• High School diploma preferred
• Previous customer service experience required or equivalent training
• Ability to stand for extended periods, walk, push, lift up to 50 pounds, bend, and reach

Benefits

• Competitive wages for full-time and part-time opportunities
• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Schedule

Work schedule varies and may include holidays, weekends, and alternate shifts.