Bell Person-525002

About the role

Ensures the Ultimate Southern Gaming Experience by satisfying guests and greets them at the front entrance to the Hotel.

Responsibilities

• Safely and courteously transports guests' luggage to the Front Desk and to their rooms.
• Explains accommodation appointments and equipment to guests upon entry into their room.
• Informs guests of proper operation of room locks, televisions, and thermostats.
• Responds to guests' requests, complaints, or inquiries courteously and promptly.
• Maintains a working knowledge of Company facilities and special events on property, advising guests of same, whenever possible.

Requirements

• High School diploma or General Education Diploma (GED) required.
• Excellent communication skills.
• Demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.