Bell Office Assistant-Seasonal

About the Role

Join The Salvation Army as a Bell Office Assistant and help make a real impact this holiday season. This seasonal role runs from mid-October to early January, supporting the iconic Red Kettle Campaign by coordinating volunteer schedules, answering calls and emails, assisting with data entry, preparing materials, and occasionally ringing bells at kettle sites.

Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Responsibilities

• Answer calls from those seeking to bell ring and return messages in a timely manner.
• Respond to email messages from ringers.
• Make calls to previous bell ringers.
• Utilize website/database to enter kettle data, schedule bell ringers, generate reminders, and send emails/US mail reminders to scheduled volunteers.
• Perform data entry for seasonal programs.
• Bell ring on location, as requested by leader (indoor and outdoor locations).
• Dispatch kettle volunteer drivers, organizing and delivering route lists, directions, and supplies, and verifying the accuracy of information regarding their route.
• Ensure regular, Match Day, and Adopt a Kettle signs are ready for placement and/or removal by drivers.
• Assist Volunteer Specialist in identifying any potential new kettle and counter kettle sites.
• Create and organize kettle ID slips, volunteer signs, volunteer slips, and files.

Requirements

• High School Diploma or equivalent.
• One year of experience in an office environment requiring attention to detail and organizational skills, or any equivalent combination of training and experience.
• Valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier.

Skills & Abilities

• Excellent customer service skills and friendly demeanor.
• Strong proficiency in personal computer software including Microsoft Office, email, and internet.
• Strong organizational skills and ability to multitask.
• Ability to speak, write, and understand English effectively.

Physical Requirements

The physical demands described are representative of those that must be met to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions.

• Occasionally required to stand, walk, sit, use hands to handle objects/tools, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Schedule

• 40 hours per week.
• Runs from mid-October to early January.
• May require occasional evening, weekend, and holiday work.

Pay

$18 per hour.

Travel & Working Conditions

• Regular local travel to kettle sites and other locations throughout the Greater Green Bay area.
• Duties primarily performed indoors under normal room temperatures with low noise levels.
• Occasional exposure to outdoor weather conditions while performing duties such as bell ringing and kettle maintenance.