Bell Captain (Full Time) *free parking*

Responsibilities

Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and acclimate guests to their rooms and amenities.

Oversee luggage handling: Organize, store, and retrieve guest luggage according to hotel standards and procedures.

Supervise daily team operations: Oversee scheduling, provide training and coaching, and foster an engaged, high-performing team.

Facilitate team knowledge: Provide regular updates to ensure the team is well-informed of hotel offerings, services, and local attractions.

Maintain equipment standards: Assist with the upkeep and functionality of bell carts, communication devices, and related equipment.

Qualifications

A passion for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.

Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes.

A sense of Ownership and accountability.

A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Role

As a Bell Captain, you are not just leading a team in ensuring seamless guest arrivals and departures - you are spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Benefits

Join an award-winning workplace culture at Hilton, where you will find support and growth opportunities that align with your career aspirations.

Pay

Compensation is competitive and includes a comprehensive benefits package that may vary based on location.

Schedule

Shifts are typically scheduled from early morning to late evening, with rotating days off.