Behavioral Health - Urgent Care Intake Specialist

Additional Information About The Role

Shift information: Behavioral Health Urgent Care is open Monday - Saturday from 9am to 7pm so there will be a rotating weekend component to this shift. Shift Schedule 3 - (12 hour shifts, 9am-9pm) + 1 - 8 hour shift which could be a rotating weekend.

Types of clients: You will be supporting clients presenting in crisis within the Behavioral Health Urgent Care Facility. We provide intake assessments and recommendations for outpatient or inpatient care for individuals as needed.

Team Dynamic: This team is in partnership with SSM DePaul staff. We work together with SSM medical and psychiatry staff daily. While we collaborate with them, our roles have very separate functions.

Location: Behavioral Health Urgent Care on DePaul Hospital’s campus (12355 DePaul Dr Ste 150 Bridgeton, MO 63044)

Ideal Skill Set: Comfort communicating across two different systems, experience with the EMR, Epic and experience with crisis and safety assessments, good communication skills, ability to work independently, comfort with technology

Job responsibilities

Provide an initial evaluation of need, triage services according to assessed need, and, if appropriate for BJC BH services, complete an initial psychosocial assessment and treatment plan, that meets accrediting and third party payer requirements.

• The ability to accurately evaluate an individual’s observed and stated symptoms and the reports of others and make recommendations based on these evaluations;
• The training to perform a mental status exam;
• The ability to assess crisis and safety issues;
• The ability to assign an accurate provisional ICD 10 diagnosis;
• The ability to administer standardized assessments that demonstrate inter-rater reliability, (i.e. DLA-20, Level 1 Dx. Screenings, Suicide Risk Assessments, etc.) to determine areas of concern and levels of functioning.
• The ability to make recommendations that demonstrate current knowledge of issues related to mental illness and serious emotional disturbances and are logical conclusions of the information gathered;
• The ability to clearly and succinctly present the information gathered in a formal assessment that presents relevant history and the clients’ current clinical picture. Recommendations are a logical conclusion to the information presented.
• The ability to quickly engage individuals and families to form a trusting relationship and the ability use the relationship to gather accurate information in order to formulate realistic treatment goals.
• The ability to engage individuals in a non-threatening empathetic manner. Uses language and behaviors that consistently reflect and enhance the dignity of individuals with mental illness.
• Knowledgeable of the growth and development stages of all age and ethnic groups, the psychiatric illnesses that may afflict each age and ethnic group, and the evidence-based treatments that best address issues identified for each group.
• Knows and uses best practices guidelines for interventions and support strategies.
• Understands the principles of a Children’s System of Care and Fidelity Wraparound,
• Knows and is able to provide a range of crisis prevention and intervention approaches across developmental stages.
• Knows about societal, cultural, racial, gender, age, and other issues related to mental illness and its treatment.
• Knows about health issues and their impact on mental illness.
• Knows about psychotropic medications.
• Knowledge of the various services and levels of care provided by BJC Behavioral Health and other community agencies.
• Understanding of the diagnostic, financial, and functional (social, vocational, cognitive, and educational) criteria for acceptance by the teams and services of BJC BH.
• Works collaboratively within team and across service system. Assisting team members with difficult cases.
• Aids in building positive working relationships within and across the service system; e.g., agency and interagency teams, contract providers, family members, service recipients, and concerned others.
• Demonstrates competency to provide brief therapy to adults, children, and families
• Maintains clinical competency in therapies that addresses problems of living that are assessed to be resolved through the individual or family’s own actions and/or thought processes, including:
• CBT
• ToD
• ToDB
• ToMotivational Engagement

Preferred Qualifications

LCSW or LPC

Minimum Requirements

• Education: Master's Degree
• Experience: 2-5 years Supervisor Experience

Benefits And Legal Statement

BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date

Disability insurance*

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

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Equal Opportunity Employer