Behavioral Health Technician- Pediatric Emergency Department, Full Time Nights

Location: Fayetteville, North Carolina – Cape Fear Valley Medical Center, Department of ED Safety Attendants

About the Role

Performs routine patient care duties including observation, monitoring, and recording changes in patient’s condition; obtaining vital signs; assisting with activities of daily living; and providing emotional support and care under the direction of a nurse. Facilitates groups, assists with contraband searches, and inventories patient’s personal belongings. Effectively utilizes crisis intervention and de-escalation techniques as needed. Assists with maintaining a safe, clean, and therapeutic environment. Serves as a resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.

Responsibilities

• Provides care to patients in a manner that promotes safety, protects patient rights, preserves patient dignity, provides comfort, and is conducive to a positive therapeutic environment
• Assists with new admissions including contraband searches, orienting patients to their room and environment, obtaining vital signs, and securing patient belongings
• Assists with transfers and discharges, including obtaining vital signs and gathering patient belongings
• Obtains and monitors vital signs, records patient weight, and reports abnormalities to nurse
• Assists patients with activities of daily living (personal hygiene and toileting if necessary)
• Assists with therapeutic holds, restraints, and seclusion procedures after completing NCI Training
• Assesses patients through play and group activities, reporting abnormal findings to nurse
• Assists with Q-15-minute rounding and video, visual constant, and touch constant observation, monitoring, and documentation as directed by nurse
• Assists with documentation of intake and output and graphing of vital signs as directed
• Facilitates Therapeutic Community Meeting and Wrap-up as assigned
• Participates in educational and performance improvement initiatives
• Actively participates in cost containment
• Performs other duties as assigned

Requirements

• High school diploma or equivalent required
• Associate’s degree or Bachelor’s degree in Psychology/Social Work preferred
• Nursing Assistant certification accepted
• BLS certification from the American Heart Association required
• Nonviolent Crisis Intervention training and certification within 30 days of employment
• 2 years of psychiatric experience preferred

Skills

• Excellent verbal and written communication skills
• Excellent customer service skills
• Competency working with children, adolescents, and adults with mental illness
• Basic knowledge of age-specific considerations for the population served
• Unrestricted NCI Certification upon completion of training
• General computer competency

Physical Requirements

• Ability to work variable shifts
• Position requires bending, prolonged standing, and walking
• Ability to turn and lift patients
• Visual and auditory acuity for observation and manual dexterity for computer use and documentation
• May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Schedule

Nights (United States of America)