Behavioral Health Technician - Owings Mills (Greenbrook)

About the role

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.

Responsibilities

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Requirements

• Minimum Qualifications: High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience. Consistent work history.
• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).

Qualifications

• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
• Strong communication skills (both verbal and written) required.
• Knowledge of insurance payers and medical necessity guidelines (a plus).

Benefits

• Competitive Compensation: Competitive Pay starting at $22.00/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.

Pay

Starting at $22.00/hour (commensurate with education and experience).

Schedule

Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.