Behavioral Health Tech - Full Time

About the role

Lighthouse Behavioral Health Solutions (LBHS) offers a full continuum of care, including outpatient, intensive outpatient, partial hospitalization, residential treatment, psychiatric services, and medication‑assisted treatment. We take pride in creating a welcoming, compassionate environment where individuals feel supported. Our team believes in every client’s ability to achieve recovery and rebuild meaningful, engaged lives in their communities.

Job Summary: Supporting individuals in recovery with day-to-day tasks and collaborating with various departments to promote a supportive and effective recovery environment.

Location: 4000 E Main St Whitehall, OH 43213

Responsibilities

• Provide support, guidance and monitoring to individuals in Residential treatment.
• Monitor client progress and ensure adherence to program guidelines.
• Complete billing and documentation accurately in a timely manner.
• Participate in community activities that best represents the professional image of Lighthouse.
• Keep well documented notes and communicate daily shift notes with Behavioral Health Technician Lead, clinical, and medical teams as needed.
• Serve as a role model, act as a mentor, advocate, and motivator.
• Establish rapport with clients, work with a diverse population, verbally de‑escalate crisis, maintain the confidentiality of protected and sensitive information, develop and maintain effective working relationships with associates, family members, social service agencies, and other job‑related contacts.
• Function with a high degree of problem‑solving skills.
• Prioritize, self‑direct, and organize daily activities according to client needs.
• Accountable for effective care coordination and communicate effectively and clearly with internal and community treatment teams.
• Assist with facility management including coordinating and serving meals and housekeeping duties.
• Participate in clinical treatment activities and ensure activities comply with the provisions of HIPAA and 42 CFR.
• Perform other duties as assigned.

Requirements

• Minimum high school diploma or G.E.D.
• Previous experience as a client advocate, PCA, or similar position.
• Knowledge of Electronic Health Records systems.
• Must pass BCI check, all Corporate Compliance checks, and employment drug test.
• Valid driver’s license, proof of auto insurance, and access to a reliable personal vehicle.
• Age 25 years or older.

Qualifications

• CDCA certification.
• Serve Safe Certification.

Benefits

• Paid time off (PTO and sick time).
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) plan.
• Life insurance.
• Paid continuing education with supervision.
• Parental leave.
• Eligibility for loan forgiveness programs.

Pay

$17.00 - $24.81 per hour

Schedule

Full time, varied - 12 hour schedules: 7am‑7:30pm or 7pm‑7:30am.