Behavioral Health Tech - Emergency Services; contingent

Job Summary

Zepf Center is seeking a Contingent Behavioral Health Tech in their emergency services department. The position is part of a 24/7 comprehensive program that assesses Lucas County residents experiencing a psychiatric or behavioral crisis.

Job Duties

• In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community.
• Provides outreach service including crisis intervention.
• Accompanies clinician health officers in pre-hospital screening with clients in the community.
• Works with patient’s primary psychiatrist/provider, case manager and/or counselor.
• Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient’s primary case manager, counselor or medical provider.
• Makes phone calls and coordinates services.
• Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts.
• Answers the Hotline, gathers collateral information and provides information and referrals to community services.
• Runs the intake board and coordinates outreach runs between emergency services, outreach, CACSU, CSU and Helpline.
• Transports clients to and from community sites as needed.
• Works flexibly with other team members.
• Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in EHR in a timely manner.
• Accurately document service provision and billing information to assure reimbursement.

Position Competencies

• Detail oriented and works accurately.
• Excellent organizational skills.
• Ability to interpret information.
• Good problem-solving and multi-tasking skills.
• Conscientious and adaptable, with a professional approach to all functions and relationships with all staff, clients, and public.

Requirements

• Must be eligible to be a qualified mental health specialist by Ohio Medicaid.
• Must have a High School Diploma or Bachelor's degree in a related field AND at least three years' work experience in mental health.
• Must have at least three years' work experience in mental health.
• Must possess a valid Ohio driver’s license.
• Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier.
• Those who drive personal vehicles during business must be able to furnish proof of active auto insurance.

EEO Statement

Zepf Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.