Behavioral Health Specialist MRSS Delaware/Morrow County Full-Time 3-12 Hour Shifts

About the role

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio. The Behavioral Health Specialist works under the supervision of the Clinical Supervisor/Manager within the MRSS (Mobile Response and Stabilization Services) program — a fast, flexible, and compassionate approach to crisis care. The role involves responding to crisis dispatch calls, providing in-person or telehealth support, managing mental health emergencies in a culturally responsive manner, and collaborating with clinical staff to assess, de-escalate, and stabilize youth and families for up to 30 days post-crisis.

Responsibilities

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity, and ethics.
• Respond within established timelines to MRSS dispatch calls and provide in-person or telehealth support.
• Manage mental health emergencies in a culturally responsive manner that acknowledges clients’ unique and intersecting personal and cultural identities.
• Collaborate with clinical staff to assess crisis situations, identify strengths and needs, and participate in crisis de-escalation.
• Support the development and implementation of individualized short-term stabilization plans in partnership with the youth, family, and clinical team.
• Assist families in identifying natural supports and navigating access to community-based behavioral health services and resources.
• Provide psychoeducation, behavioral coaching, and skill-building interventions to youth and caregivers.
• Participate in regular follow-up and stabilization support for up to 30 days post-crisis.
• Maintain timely and accurate documentation of service delivery in compliance with Medicaid and OhioMHAS regulations.
• Comply with workflows and data collection requirements for MRSS and Crisis services.
• Engage in required training and supervision to maintain fidelity to the MRSS service model and agency standards.
• Meet with Supervisor for weekly supervision.
• Exhibit positivity, flexibility, and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment, and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Requirements

• Associate’s degree or minimum of three years of experience in a behavioral health setting working with youth and families.
• Bachelor’s degree in a related field preferred.
• Must meet qualifications for a Qualified Behavioral Health Specialist (QBHS) per Ohio Administrative Code.
• Experience working in youth-serving systems (e.g., behavioral health, child welfare, juvenile justice, etc.).
• Relevant experience or course of study in behavioral healthcare helpful.

Qualifications

• Mission driven; strong desire to make an impact.
• Ability to maintain composure and professionalism in crisis environments.
• Cultural competence and trauma-informed care knowledge.
• Effective interpersonal skills; able to speak effectively with individuals and/or groups.
• Ability to customarily and regularly exercise discretion and good professional judgment.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

Benefits

• Stable non-profit organization with 160+ year track record.
• Clear career ladder for development path in various roles.
• Opportunity to earn monthly bonus (on select clinical/therapist and BHS roles only).
• Competitive medical benefits including a low-premium medical plan option for employee or employee + children.
• Free CEU trainings.
• 10 paid holidays (some are exchangeable).
• Flexible work schedules to support work/life balance.
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations.
• 401(k) with employer match option.
• Employment Assistance Program (EAP).
• Mileage reimbursement.
• Free licensure supervision.
• Recognition and rewards.