Behavioral Health Specialist - MA-C ($5,000 in bonuses your first year!)
CHAS Health · Spokane, WA · 4 wk ago
Healthcare$23.75–$33.86/hrFull-time
About the Role
Improve the overall health of the communities we serve by managing patient care at assigned medical clinic.
Responsibilities
- Oversees clinic referrals to behavioral health and triage for appropriate behavioral health placement, communicating with internal and external resources.
- Schedules initial and follow-up appointments for behavioral health providers.
- Obtains external health records when appropriate.
- Greets patients and escorts to behavioral health room; informs patient of time delays throughout visit.
- Conducts appropriate behavioral health screenings and gathers information to maintain efficient patient flow.
- Monitors and updates behavioral health registry communicating with internal and external resources.
- Performs phlebotomy and laboratory procedures as directed by psychiatric provider.
- Supports provider in meeting quality measures.
- Assists provider with process, exams, and patient education.
- Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure of blood borne pathogens, and general safety of employees and patients.
- Cleans, prepares, and sterilizes instruments.
- Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.
Qualifications
Education/Experience:
- Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required.
- Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire.
- Washington locations also require a Medical Assistant – Certified credential issued by Washington State Department of Health.
- Previous experience in a community health clinic preferred.
- Experience with EHR preferred.
Skills
- Excellent customer service, oral and written communications skills required.
- Compassion for patients required.
- Must be able to work well in team environment.
- Ability to multi-task in fast-paced work environment, with ability to anticipate future needs.
- Basic computer user skills required.
- Medical terminology and accurate spelling ability required.
- BLS (CPR/AED) required.
- Valid drivers’ license and insurance required.
- Commitment to supporting a safe and respectful environment is required.
Physical Demands
- Required to stand, sit, and be mobile one-third to two-thirds of the time.
- Required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms.
- Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day.
- Communicating by talking / hearing occurs over two-thirds of the day.
- Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds.
- Rarely is there a need to lift more than 26 pounds.
Benefits
- Annual milestone bonus for all eligible employees – $500 for every year worked, up to $5,000.
- Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
- 401(k) with up to 6% employer match.
- More than six (6) weeks of paid time off (PTO) annually for full-time employees.
- Tuition assistance and student loan repayment.
- Up to $7,500 for childcare annually through reimbursement.
- CME and license fee reimbursement.
Pay
$23.75 - $33.86