Behavioral Health Scheduler (Guilford)

Responsibilities

• Performs patient-centered scheduling duties, utilizing the Epic scheduling system, and assigns cases to appropriate interdisciplinary team members.
• Ensures visits are scheduled for patients appropriately, within agency standards for initiation of services, and maintaining consistency for patient visits as much as possible.
• Ensures efficient and organized operations.
• Runs reports for clinicians and clinical managers to ensure completion of clinical documentation.
• Responsible for tracking and ordering patient supplies under the direction of the members of the interdisciplinary team.
• Takes responsibility for getting accurate payroll information to the payroll department promptly.
• Handles phone communication with patients, families, and physician offices as appropriate.

Qualifications

• Educational requirement: High School diploma or equivalent.
• Experience: Minimum of 1 year of administrative experience in a medical office or healthcare setting.
• Skills: Excellent interpersonal, communication, and organizational skills with an ability to work independently and multi-task. Knowledge of EPIC and Microsoft Office applications is preferred.