Behavioral Health Receptionist, Part Time Weekend Day Shift, Behavioral Health

About the role

Shady Grove Medical Center seeks to hire an experienced Behavioral Health Receptionist for their Behavioral Health Department. The position embraces the center's mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

Responsibilities

• Serves patients by greeting and helping them, and maintaining log books
• Welcome patients and visitors in person or on the telephone and answering or referring inquiries
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs
• Helps patients in distress by responding to emergencies
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
• Maintains operations by following policies and procedures, reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Qualifications

• Minimum: High School diploma
• PREFERRED: Bachelor’s degree in related field
• At least one year of customer service experience working in a medical/mental health office or equivalent

Work Schedule

• Employment Type: Part Time
• Hours per Week: 20 hrs
• Typical Daily Schedule: Saturdays and Sundays 8:00am - 6:30pm
• Shift Type: Days
• Weekend Requirements: Yes, Saturdays and Sundays

Pay

• Pay Range: $18.00 - $22.79

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

Company Information

• Adventist HealthCare is a faith-based organization with a century-long history of caring for communities in the Maryland area. It is the largest healthcare provider in Montgomery County.
• The company values diversity and inclusion and is committed to creating a welcoming, equitable, and safe work environment for all employees.
• Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment.

Equal Employment Opportunity

• Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture.
• We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.