Behavioral Health Program Manager - Remote

About the Role

The Behavioral Health Program Manager leads a team of licensed and unlicensed staff providing behavioral health and emotional well-being support. This role involves care and case management, utilization review, risk assessment, de-escalation, intervention, and ensuring appropriate levels of care for members.

Responsibilities

• Manage and supervise clinical staff to deliver quality decision-making and documentation
• Support authorization and utilization management for inpatient and outpatient care
• Analyze data and prepare reports to coach team performance
• Collaborate with training and quality teams for process improvement
• Identify trends and implement interventions in a positive environment
• Ensure timely and appropriate services in accordance with clinical guidelines
• Support team operations and provide clinical support as needed

Requirements

• Licensed mental health clinician with a master's degree or RN with 2+ years behavioral health experience
• 5+ years of post-licensure experience
• 5+ years of leadership experience
• Proficiency with computer applications
• Strong communication skills
• Must reside in California
• Able to work weekdays with on-call support

Preferred Qualifications

• 7+ years supervisory experience
• Child/family behavioral health expertise
• Cultural competence, problem-solving, flexibility, and commitment to organizational mission