Behavioral Health Program Coordinator

Position Highlights

Full-Time, 40 hours/week
Hours: Monday-Friday, 8:00-4:30pm
Location: Romeoville, IL
Travel: As needed

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Essential Duties And Responsibilities

• Coordinate and support patients through Therapy (70%):
  Explain the program to patients and/or family members; inform them of the various disciplines and treatments.
  Collect and verify patient’s information is correct and assist in benefit verification and/or prior authorizations.
  Schedule and coordinate patient treatment.
  Collaborate with providers and management to ensure continuous quality improvement.
• Administrative Support (20%):
  Maintain provider schedules in scheduling software and communicate appropriately with providers.
  Ensure any durable medical equipment (DME) is being collected and/or charges/encounters are being documented appropriately.
  Order supplies as needed to maintain the program.
  Coordination of data and reporting.
• Coordination of data and reporting (10%):

Knowledge Skills And Abilities

• Knowledge of common medical terminology and abbreviations.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.
• Knowledge of windows applications for computers.
• Understand and comply with HIPAA regulations.
• Ability to work with patients of all ages with psychiatric conditions.

Compensation

The compensation for this role includes a base pay range of $16.30-$24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.