Behavioral Health Coordinator

Position Summary

This individual will provide behavioral health support to residents of long‑term care facilities under the supervision of a licensed professional. They may receive training in a broad range of assessments and interventions that will support treatment specified in individual care plans. Regional travel will be required.

Essential Duties and Responsibilities

• Conduct assessments that include the behavioral and social needs of the patients
• Meet with families and facility staff to coordinate care as recommended by licensed professionals
• Assess the patient’s knowledge of their clinical condition and provide education and self‑management support
• Provide outreach to clients who are having problems with treatment adherence
• Assist in the development of the individual goals and behavioral health treatment plan
• Coordinate with other agencies and community providers
• Maintain timely documentation of work
• Serve as an active member of the behavioral health treatment team

Education and Certifications

Bachelor’s degree in Counseling, Social Work, Psychology or a related field.

Skills and Qualifications

• Experience in a psychiatric or long‑term care setting preferred
• Customer service experience preferred
• Ability and willingness to function independently and proactively in a long‑term care setting
• Effective use of electronic medical records and Microsoft software (Teams, Excel spreadsheets, etc.)
• Skilled in written and verbal communication
• Skilled in exercising a high degree of initiative, judgment and discretion
• Ability to handle confidential and sensitive information

Physical Requirements

• Regularly required to communicate with others, including expressing oneself and exchanging information in potentially stressful or high‑pressure environments
• Frequent movement about the office to access files, use office equipment, and interact with others
• Ability to sit or remain stationary for extended periods while working, communicating on the phone, using a computer, and interacting with others
• Occasionally required to stand or access files, equipment, and other items in high places
• Must be able to constantly operate computers, phones, and other office equipment
• Must be able to bend, stoop, kneel, crouch, or crawl

Work Environment

• Noise level is usually low to moderate
• Collaborative office setting requiring effective interaction with others, conflict management, and handling stressful situations and deadlines
• Desk work in an office environment
• Ability to work flexible hours as needed to meet deadlines
• Respectful and professional demeanor at all times
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions