Behavioral Health Coordinator
Full-time, hourly position with 0-15% travel.
About the role
Discover a rewarding career at Arcare. We are seeking an energetic, personable, and dedicated Behavioral Health Coordinator to join our team. In this role, you will play a vital part in our Behavioral Health team, managing clerical tasks to prepare patients for their visits and ensuring a smooth experience from start to finish. The ideal candidate will be someone who enjoys working with people, is passionate about supporting patients in their healthcare journey, and is committed to fostering a positive environment for both staff and patients.
Responsibilities
- Answer phones
- Schedule appointments
- Prepare medical charts
- Gather third-party payment information
- Record charges
- Collect fees
- Perform additional assigned duties
Requirements
- High school diploma or equivalent
- Strong communication skills with the ability to work independently and collaboratively in a team
- Proficiency with computers, customer service, and office experience preferred
About Arcare
Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.
We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.
Benefits
- Work-life balance through a predictable schedule (schedules are established early and rarely change; no routine nights or weekends for most positions)
- Company-paid employee medical, dental, and vision insurance
- Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment
- Company-paid life insurance and long-term disability coverage
- 96 hours of paid vacation time for full-time employees (40 hours/week), accruing from the first day; accrual rates increase with tenure
- 96 hours of paid sick time for full-time employees (40 hours/week), accruing from the first day
- Paid holidays, including one floating holiday and one birthday holiday (usable during the employee’s birth month)
- 401(k) retirement plan with company matching up to 200% of the employee's contribution (up to 4% after one year of employment)
- Company-paid renewal of applicable licenses and certifications (subject to supervisor and HR approval)
- Possible continuing education reimbursement (subject to supervisor and HR approval)
- Loan repayment opportunities for eligible clinical team members in medically underserved communities (e.g., HRSA’s National Health Service Corps Loan Repayment Program and Nurse Corps Loan Repayment Program)