Behavioral Health Community Guide - Community Health

At a Glance

At Reema Health, we're dedicated to providing personalized, community-based care for individuals living with serious mental illness and substance use disorder. We seek a driven and self-motivated Behavioral Health Community Guide to join our dynamic team.

Key Responsibilities

• Engage and work alongside diverse clients, focusing on those with severe and persistent mental illness, substance use disorders, and complex medical conditions.
• Reach out to members to enroll them in our care model and provide high-quality support to achieve improved health and wellbeing outcomes.
• Assess member needs, support systems, and behavior to guide them through enrollment in behavioral and mental health services.
• Collaborate with clinicians to help patients connect to care, join clinical visits as needed, and follow up on social needs.
• Coordinate referrals and support appointment scheduling and attendance for members, including transportation if necessary.
• Prepare members for services ending by promoting self-sufficiency and independence.
• Document all work with members accurately and promptly, ensuring thorough and accurate records in Reema’s technology and EHR.
• Use technology-based tools and systems daily, including Google Workspace applications.
• Independently troubleshoot technical issues and lift/carry up to 25 pounds occasionally.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or related field.
• 3+ years of direct experience with the population or community to be served.
• Experience with crisis planning, case management, boundaries, and personal safety.
• Proficiencies in critical thinking, time management, strategizing, and multitasking.
• Strong relationship-building skills and the ability to develop, adapt, and execute outreach and care plans.
• Comfortable working in web-based platforms and apps across various devices.
• Ability to independently troubleshoot technical issues and escalate when needed.

Requirements

• 18 years of age or older.
• Flexible and reliable access to transportation, valid Driver's License, Vehicle Insurance, and a satisfactory driving record.
• Compliance with federal, state, and local regulations regarding patient confidentiality (HIPAA).
• Use of technology-based tools and systems daily.
• Lift and carry up to 25 pounds occasionally.

Benefits

• Competitive Salary
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

Equal Opportunity Employer

We are committed to a diverse workforce and equal employment opportunity. We value your privacy and security and assure you that we will never request bank account, credit card, or social security information during the application or interview processes.

Pay Range

$50,000 - $55,000 USD per year (Albuquerque, NM)