Behavioral Health Community Guide

At a Glance

At Reema Health, we're dedicated to transforming how behavioral health care and social care work together. We seek a driven and self-motivated Community Guide to join our team.

Key Responsibilities

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with severe and persistent mental illness, substance use disorders, and complex medical conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.
• Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.
• Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, and following up on social needs.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other providers for members.
• Utilize text, phone, email, and face-to-face interactions appropriately to match your communication approach with each member’s preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.
• Complete accurate and thorough documentation and record keeping in a timely manner.
• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated.
• Support member records to be thorough and accurate in both Reema’s technology and our EHR.
• Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.

Qualifications & Position Requirements

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits

• Competitive Salary
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

Equal Opportunity Employer

We are committed to a diverse workforce and equal opportunity employment.