Behavioral Health Associate Lead
About the Role
This position is responsible for the operational management of front-line staff in the assigned evaluation and treatment facility. In collaboration with the Program Manager, the Behavioral Health Associate Lead provides supervision and support to ensure all Behavioral Health Associates and Cooks are adequately trained and effectively performing all responsibilities of their roles to provide high-quality treatment and maintain a safe living environment for clients. The Behavioral Health Associate Lead conducts ongoing reviews to ensure staff are following programming and providing all services consistent with applicable regulations, agency policies, and licensing standards. When areas for improvement are identified, coaching and training are provided to staff to increase competency levels.
The Behavioral Health Associate Lead also serves as a member of the treatment team and provides supportive counseling and skill development to help clients transition smoothly into the community or outpatient treatment. This role has oversight of approximately 25-35 staff, depending on the facility, and requires strong communication skills, attention to detail, and a collaborative attitude.
Responsibilities
- Managing team schedules and staff levels, including finding coverage for absences, interviewing applicants, and onboarding staff
- Providing performance feedback, coaching, and training to program staff to ensure care is consistent with policies, regulations, and quality standards
- Assisting with performance evaluations and addressing performance concerns
- Tracking compliance and preparing for survey, license reviews, or audits
- Ensuring all staff adhere to trauma-informed principles, including the appropriate use of seclusion and restraints
- Providing direct treatment services and supportive counseling to clients
- Maintaining a safe and clean environment within the facility
- Completing required documentation that reflects the activities, goals, and progress of each client
Schedule
Monday-Friday, 7am to 3:30pm with ongoing calls for Behavioral Health Associate needs such as call outs, directives, etc. during after hours, weekends, and holidays.
Qualifications
- High school diploma or GED
- Associate degree in social services or related field preferred
- One year of experience as a direct healthcare provider required
- Previous work experience in a supervisory role required
- Must be eligible for registration as Agency Affiliated Counselor
- Must have valid driver’s license, vehicle liability insurance, and a safe driving record
- Must be willing to comply with N95 respirator requirements, including the removal of facial hair for initial fit testing and throughout employment when donning N95 respirators is clinically indicated
In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Refer to RCW 49.44.240 for information on pre-employment drug screening.
Benefits
- Competitive salaries within our communities and industry
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday, and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Tuition reimbursement program to support employees pursuing additional education
- Employer-funded student loan repayment assistance
Training and Development
- A variety of career opportunities in a wide range of settings with room for mobility and promotion
- Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services
- A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
- Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
- Joint Commission-accredited organization committed to continuous quality improvement
- Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services