Behavioral Health Associate Lead

About the role

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. The Behavioral Health Associate Lead is responsible for the operational management of front‑line staff in an evaluation and treatment facility, supervising Behavioral Health Associates and Cooks, ensuring high‑quality treatment, regulatory compliance, and a safe living environment. The Lead also serves as a member of the treatment team, providing supportive counseling and skill development to help clients transition to community or outpatient treatment.

Responsibilities

• Manage team schedules and staff levels, including finding coverage for absences, interviewing applicants, and onboarding staff.
• Provide performance feedback, coaching, and training to program staff to ensure care aligns with policies, regulations, and quality standards.
• Assist with performance evaluations and address performance concerns.
• Track compliance and prepare for survey, license reviews, or audits.
• Ensure all staff adhere to trauma‑informed principles, including appropriate use of seclusion and restraints.
• Provide direct treatment services and supportive counseling to clients.
• Maintain a safe and clean environment within the facility.
• Complete required documentation reflecting client activities, goals, and progress.

Qualifications

• High school diploma or GED (Associate degree in social services or related field preferred).
• At least one year of experience as a direct healthcare provider.
• Previous supervisory experience required.
• Eligibility for registration as an Agency Affiliated Counselor.
• Valid driver’s license, vehicle liability insurance, and a safe driving record.
• Willingness to comply with N95 respirator requirements, including removal of facial hair for fit testing and during use.
• Completion of post‑offer, pre‑employment drug screen and background check as required by state and federal law.

Schedule

Regular weekly schedule: Monday‑Friday, 7:00 am – 3:30 pm. Flexibility required for after‑hours calls, weekends, and holidays; occasional late shifts or coverage of other shifts may be needed.

Benefits

• Training and development opportunities, including supervision, consultation, and evidence‑based service implementation.
• Career mobility and promotion across a variety of settings.
• Joint Commission‑accredited organization with a focus on continuous quality improvement.
• Competitive salaries within the community and industry.
• Healthcare coverage for employee and qualified family members.
• Generous vacation, paid holidays, and sick leave policies.
• Employee Assistance Program services.
• Agency‑funded retirement plan with 5% employer contribution; additional retirement investment options with up to 50% match on 4% of compensation.
• Agency‑funded life and disability insurance.
• Tuition reimbursement and employer‑funded student loan repayment assistance.