Behavioral Health Advocate - Crawfordsville, IN

Primary Responsibilities

• Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
• Aid consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
• Identify and remove barriers to procurement, delivery, participation in and success of services
• Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically
• Meet with consumers in-person at facilities, provider offices, and in homes as appropriate
• Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
• Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
• Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
• Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
• Identify high-risk, co-morbid needs of consumers
• Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
• Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
• Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
• Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
• Aid in the development of a relevant and consumer-specific aftercare plan
• Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
• Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services

Required Qualifications

• Have 1 of the following licenses:
• Independently Licensed Mental Health Clinician with a Master's degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline
• A registered nurse (RN) who is certified by the American Nurses Credentialing Center (a subsidiary of the American Nurses Association) as a psychiatric nurse or mental health clinical nurse specialist
• A registered nurse (RN) who has a master's degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice
• Licenses must be active and unrestricted in the State of Indiana
• 2+ years of post-licensure experience in a related mental health setting
• Computer and typing proficiency to enter and retrieve data in electronic clinical records. Experience with email, internet research, use of online calendars, and other software applications
• Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
• Access to reliable transportation and ability to travel as needed within the designated service delivery area (up to 25%)
• Live in or near Crawfordsville, IN

Preferred Qualifications

• BCBA
• Dual diagnosis experience with mental health and substance abuse
• Experience working in community/county mental health
• Experience working with individuals with Autism
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Experience working with low-income populations
• Experience working with either Medicaid or Medicare funded programs
• Clinical training experience