Behavioral Health Administrative Assistant

About the Role

Join Alternative Consulting Enterprises (ACE) as a Behavioral Health Administrative Assistant and become a vital part of ensuring individuals receive quality behavioral health services. This part-time role offers meaningful work in a supportive team environment, where you’ll support clients and clinical staff while growing professionally.

Responsibilities

• Administrative Support
  • Prepare, process, and maintain psychiatric evaluations and medication management documentation.
  • Organize, scan, and maintain confidential client records.
  • Create reports, update spreadsheets, and assist with office projects.
  • Verify insurance eligibility and collect requested records.
• Client & Provider Coordination
  • Coordinate client entry into telehealth psychiatric appointments.
  • Schedule and reschedule appointments for providers.
  • Answer phone calls and respond professionally to client inquiries.
  • Support psychiatrists during sessions by documenting services and completing required paperwork.
• Office Operations
  • Maintain efficient office workflows and administrative processes.
  • Handle confidential information with professionalism and discretion.
  • Attend required trainings and team meetings.
  • Perform additional administrative duties as assigned.

Requirements

• Proficiency with Microsoft Office and other computer software.
• Knowledge of office procedures, filing systems, and administrative practices.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.

Qualifications

• Education: High School Diploma required; Associate degree preferred.
• Experience:
  • Two or more years of relevant administrative experience preferred.
  • One or more years of customer service experience preferred.
  • Experience with records management is a plus.

Skills

We’re looking for someone who is:

• Organized
• Detail-Oriented
• Professional
• Dependable
• A Strong Communicator
• Customer Service Focused
• Able to Handle Confidential Information
• Team-Oriented

Benefits

• Paid training
• Professional development opportunities
• Supportive team environment
• Meaningful work in behavioral health

Pay

$20.00 per hour

Schedule

Part-Time