Behavioral Crisis Technician - Day and Night Shift Available

About the Role

The Behavioral Crisis Technician plays a key role in maintaining a safe inpatient environment for pediatric patients and staff at Nexus Children’s Hospital – Shenandoah. This position works closely with nurses, therapists, and other clinical team members to monitor patient behavior, support behavioral management strategies, and respond to behavioral escalations or safety concerns.

Responsibilities

• Behavioral Monitoring & Safety Support:
  • Maintain a visible safety presence on assigned patient units.
  • Monitor patient behavior and identify early signs of escalation.
  • Assist nursing and clinical staff with behavioral interventions and safety measures.
  • Support the clinical team in maintaining a structured therapeutic environment.
  • Participate in behavioral response calls when patient safety concerns arise.
• Crisis Response:
  • Respond promptly to behavioral emergencies.
  • Assist with approved behavioral management and de-escalation techniques.
  • Support the clinical team during high-risk patient situations.
  • Assist with patient redirection, mobility, and safety interventions when clinically indicated and properly trained.
• Patient Supervision:
  • Provide direct patient observation when assigned.
  • Assist patients with movement and transitions throughout the unit as directed by clinical staff.
  • Maintain awareness of environmental safety risks and report concerns promptly.
• Collaboration:
  • Work collaboratively with nurses, therapists, and other healthcare professionals.
  • Communicate observations related to patient behavior and safety concerns to clinical staff.
  • Support interdisciplinary teams in maintaining safe patient care operations.
• Compliance & Standards:
  • Consistently supports and communicates the Mission, Vision, and Values of Nexus Health Systems.
  • Upholds corporate compliance standards and policies.
  • Maintains the privacy and security of all confidential and protected health information in accordance with HIPAA regulations.
  • Complies with all Federal and State laws and regulations governing patient care.
  • Adheres to all Nexus Health Systems policies and procedures.

Physical Requirements

This role works in a pediatric inpatient behavioral healthcare environment where staff must be prepared to respond to behavioral emergencies. Employees must be able to:

• Remain active and mobile throughout the shift.
• Respond quickly to behavioral or safety incidents.
• Assist with patient mobility and redirection.
• Safely participate in behavioral safety interventions when required and trained.
• Lift, push, or pull up to 50 pounds when necessary.

Qualifications

• Education:
  • High School Diploma or equivalent required.
• Preferred Education / Certifications:
  • One or more of the following is preferred:
    • Emergency Medical Technician (EMT) certification
    • Paramedic certification
    • Behavioral Health Technician experience
    • Crisis Prevention Institute (CPI) certification
    • Security or safety response training
    • Associate degree in healthcare, psychology, or related field
• Preferred Experience:
  • Experience in one or more of the following areas is highly valued:
    • Inpatient behavioral health or psychiatric settings
    • Emergency medical services
    • Emergency department technician roles
    • Pediatric or adolescent healthcare settings
    • Crisis response or safety-related roles
    • Military or first responder experience