Beauty Sales - Women's Fragrances - Twelve Oaks Mall

About the role

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on‑trend & luxury beauty brands.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in‑store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in‑store Beauty events and services
• Keep department customer‑ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow‑through skills
• Drive to achieve sales goals, with interest in using networking and technology
• Ability to work a flexible schedule based on business needs, including evenings and weekends
• Physical Requirements: Continuous movement for 6‑8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers; Frequent use of hands for grasping, fine manipulation, pushing and pulling; Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head; Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• Performance‑based incentives/bonuses (eligible)

Pay

$20.60 - $21.40 Hourly. Commission for Beauty and Men’s Fragrance sales roles is typically 3% (apparel, shoes, and accessories sales range from 3% to 14.5%).

Schedule

The ability to work a flexible schedule based on business needs, including evenings and weekends.