Beauty Sales - Le Labo - Downtown Portland

About the Role

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers; Frequent use of hands for grasping, fine manipulation, pushing and pulling; Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head; Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• Medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• Performance-based incentives/bonuses

Pay

$21.50 - $22.40 Hourly. Commission for Beauty and Men’s Fragrance sales roles is typically 3%; commission varies based on merchandise sold (apparel, shoes, accessories sales typically range from 3% to 14.5%).

Schedule

The ability to work a flexible schedule based on business needs, including evenings and weekends.