Beauty Flex Associate

About the role

The Cosmetic Beauty Advisor ensures the uniform execution of the Belk direction within their store and reports to the Sales Team Manager/Store Manager.

Responsibilities

• Meet or exceed personal sales per hour goals.
• Demonstrate excellent selling skills and customer service as a role model.
• Execute successful promotions, special events, pre-sells, and GWP’s.
• Drive sales through customer clienteling.
• Work with store management to optimize business-to-business opportunities.
• Achieve assigned dollar line goal.
• Identify and reduce shrinkage in the area.
• Meet or exceed SPH (sales per hour) and credit application goals.
• Thank each customer by name following a purchase.
• Handle each transaction efficiently and accurately.
• Provide a high level of customer service to support Customer Satisfaction Surveys (CSS).
• Build and maintain a customer clientele base.
• Record and protect personal identifying customer information.
• Maintain floor and stock areas consistent with store standards in presentation and hygiene.
• Unpack new merchandise in a timely manner without obstructing customer access.
• Ensure timely set-up, including signage for promotional events.
• Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s.
• Maintain Belk and vendor professional dress standards (uniforms) and appearance.
• Cooperate with fellow associates and management.
• Comply with store policies concerning attendance, tardiness, and the associate handbook.
• Accept additional duties or share responsibilities during busy times or as requested by management.
• Assist with all non-sell duties as assigned by management.

Requirements

• No formal education requirement.
• Retail experience preferred.
• Excellent communication skills.
• Ability to work a flexible schedule including evenings, weekends, and shift rotation.

Physical Requirements

• Ability to use a computer keyboard, standard telephone, and other related business equipment.
• Hand manipulation to remove sensor tags.
• Ability to push/pull 100-500 pounds when moving stock carts.
• Task demands vary due to different types of merchandise.
• Stocking requirements may involve reaching above and below shoulder level and lifting 25-50 pound boxes.
• Ability to apply treatment/make-up to a customer's face.