Beauty Counter Manager - Westman Atelier - Perimeter Mall

About the role

The Nordstrom Beauty Department seeks individuals passionate about customer service and beauty trends to join our team as a Beauty Counter Manager. This role combines elements of sales and education, focusing on creating personalized beauty experiences and building a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage vendor events and promotions, maintaining strong relationships with luxury brands
• Stay updated on beauty trends and products through training provided by Nordstrom and luxury partners
• Ensure the department is always ready for customers through organization and cleanliness
• Own the Nordstrom Rewards program to build customer loyalty

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Drive to achieve sales goals and use networking and technology effectively
• Flexible schedule, capable of working evenings and weekends as needed
• High level of responsibility, initiative, and accountability

Qualifications

• Experience in a sales or customer service role preferred
• Knowledge of beauty trends and products
• Ability to work with various beauty brands and products
• Basic computer skills, including proficiency with email and digital selling tools

Skills

• Customer service skills
• Skincare analysis and product recommendation skills
• Ability to manage multiple tasks simultaneously
• Effective communication and problem-solving skills
• Ability to work independently and as part of a team

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement plans
• Paid time off and holidays
• Life and disability insurance
• Merchandise discount and Employee Assistance Program (EAP)

For more details, visit the Nordstrom Benefits Overview at this link.

Pay

The pay range for this role is $23.20 - $24.10 hourly, with commissions varying based on the merchandise sold. For Los Angeles or San Francisco applicants, please note that background checks are conducted after conditional offers and consideration is given for qualified applicants with criminal histories.

Legal Notices

For additional state and location-specific notices, refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.