Beauty Counter Manager - Victoria Beckham Beauty - Michigan Avenue

About the role

The Nordstrom Beauty Department seeks individuals passionate about customer service and beauty trends to join our team as a Beauty Counter Manager. This role combines elements of sales and education, focusing on creating personalized beauty experiences and building a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Create and achieve personal and counter sales goals using in-store and digital selling tools
• Manage vendor events and promotions, maintaining strong vendor relationships to boost business
• Stay updated on beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brands
• Ensure the department is always ready for customers through organization and cleanliness
• Own the Nordstrom Rewards program by opening new accounts and managing customer loyalty

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Drive to achieve sales goals, with interest in leveraging networking and technology
• Flexible schedule, capable of working evenings and weekends as needed
• Physical stamina for continuous movement, including bending, twisting, squatting, flexing, and reaching
• Ability to lift up to 25 pounds occasionally

Qualifications

• High school diploma or equivalent
• Experience in a sales or customer service role preferred
• Knowledge of beauty trends and products
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Skincare analysis and product recommendation skills
• Ability to manage multiple tasks simultaneously
• Technology proficiency, particularly in social media and text marketing
• Communication and interpersonal skills

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement
• Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program (EAP)

For more details, visit the Nordstrom Benefits Overview at this link.

Pay

The pay range for this role is $29.65 - $30.85 hourly, with commissions varying based on the merchandise sold. For Los Angeles or San Francisco applicants, please note that background checks will be conducted after a conditional offer is made.

Legal Notices

Please review the Legal Notices document within the FAQ section of the Nordstrom Careers site for relevant information and guidelines.