Beauty Counter Manager - Tom Ford - The Mall at Green Hills

About the role

As a Beauty Counter Manager at Nordstrom's Beauty Department at The Mall at Green Hills, you will create personalized beauty experiences for customers and lead a passionate team focused on excellence.

Responsibilities

• Conduct makeup applications, skincare analyses, and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends
• High level of ownership, accountability, and initiative

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Sometimes lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Benefits

Nordstrom offers a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Additional Information

- Background checks may be conducted after conditional offer. - Additional state and location specific notices can be found within the FAQ section of the Nordstrom Careers site. - Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. - For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. - For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. - Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. - Job postings are open for at least one day after the posting date. - Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. - This position may be eligible for performance-based incentives/bonuses. - Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf