Beauty Counter Manager - ILIA Beauty - Century City

About the role

The Nordstrom Beauty Department aims to enhance customers' confidence and beauty. As a Beauty Counter Manager, you will create personalized beauty experiences, collaborate with the team to foster an inclusive environment, and drive sales growth.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Set and achieve personal and counter sales targets using in-store and digital selling tools
• Manage vendor events and promotions, maintaining strong vendor relationships
• Stay updated on beauty trends, products, and industry knowledge through training
• Ensure the department is always ready for customers through organization and cleanliness
• Own the Nordstrom Rewards program to build customer loyalty

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong multitasking, organizational, and follow-through skills
• Drive to achieve sales goals and utilize networking and technology
• Flexible schedule, capable of working evenings and weekends
• Ownership, accountability, and initiative

Qualifications

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Regularly lift up to 10 pounds and occasionally up to 25 pounds

Skills

• Customer service and beauty expertise
• Skincare analysis and product recommendation skills
• Ability to manage vendor events and promotions
• Effective communication and teamwork

Benefits

• Medical/Vision, Dental, Retirement
• Paid Time Off (PTO)
• Life Insurance and Disability
• Merchandise Discount and Employee Assistance Program (EAP)

Pay

$27.20 - $28.30 hourly

Schedule

Flexible schedule based on business needs, including evenings and weekends