Jobs · Business Development · Massachusetts

Beauty Counter Manager - Dolce & Gabbana, Boston - Downtown- Full Time

Macy's · Boston, MA · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate. We need to parse the posting. Key sections: - Job Overview (maybe "About the role"): includes description of role: lead team, manage cosmetics brand, etc. - "How Our Counter Managers Spend Their Day…" could be part of responsibilities. - "Who You Are And What You Will Do" includes bullet list of duties. - "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability." This is schedule info. - "What We Can Offer You" includes benefits: competitive pay and benefits, health and wellness, 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, colleague resource groups, volunteer opportunities. Also "Some Additional Benefits We Offer Include Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program..." - Pay: mention "competitive pay" but not specific numbers. There's also "In addition to hourly rate, may receive 3% - 3% on commission eligible net sales" (typo maybe 3%?). Also "This position may be eligible for performance-based incentives/bonuses." So we have some pay info: competitive pay, performance-based incentives, commission. Not specific numbers, but we can include Pay section if posting actually states them. It says "competitive pay and benefits" and "performance-based incentives/bonuses" and commission. That's specific enough? The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they do state competitive pay, performance-based incentives, commission. So we can include Pay section. - Benefits: they list many benefits. So Benefits section. - Schedule: they give full-time/part-time hours. So Schedule section. - Requirements: they have "3–5 years of relevant retail, beauty, or leadership experience preferred", "Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality", "Must be able to: Understand and communicate effectively...", "Essential Physical Requirements". Also maybe "Read and understand employment policies...". So we can have Requirements section. - Qualifications: maybe overlapping with Requirements. Could combine? But we need to follow headings list. Could have Qualifications separate if there is content like education? Not present. Could skip Qualifications if no specific content. The rule: prefer a few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one? But headings are prescribed; we can omit sections lacking content. So we can have Requirements (includes experience, availability, abilities, physical). Qualifications maybe not needed. - Skills: maybe not explicit separate list; but we could extract skills from responsibilities: leadership, customer service, product knowledge, merchandising, analysis, etc. Could create Skills section. - Responsibilities: we have many duties. - About the role: we have Job Overview. Thus sections: About the role (h3), Responsibilities (h3), Requirements (h3), Skills (h3), Benefits (h3), Pay (h3), Schedule (h3). Ensure we don't repeat filler. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from posting, but we can group them. Let's extract content. Job Overview / About the role: "As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement—delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer’s beauty and style preferences. You’ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service. In addition to meeting and exceeding sales goals, you’ll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience." That's the core. How Our Counter Managers Spend Their Day… includes more detail about daily activities. Could be part of Responsibilities. Who You Are And What You Will Do list: - Deliver exceptional customer service through personalized consultations and expert product knowledge - Build lasting relationships with clients and drive client development through outreach and follow-up - Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results - Plan and execute in-store and vendor-led events to drive traffic and engagement - Maintain brand standards through proper merchandising, hygiene, and stock replenishment - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Collaborate with vendors, personal stylists, and store leadership to optimize outcomes - Resolve customer concerns in a professional and customer-first manner - Stay informed on new launches, best-sellers, and beauty trends to support team education - Manage multiple priorities in a fast-paced environment with strong attention to detail - Demonstrate flexibility, sound judgment, and a passion for the beauty industry Then experience: "3–5 years of relevant retail, beauty, or leadership experience preferred" Availability: "Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality" Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors; Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements: talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You: "Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities." Some Additional Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice. Pay: "competitive pay" (mentioned), "performance-based incentives/bonuses", "In addition to hourly rate, may receive 3% - 3% on commission eligible net sales" (maybe a typo but we keep). Also "This position may be eligible for performance-based incentives/bonuses." Schedule: "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability." We also have "Information regarding hours per week needed for benefit eligibility purposes can be found here." That's a link; we should drop as per instruction: remove application instructions? It's not exactly application instruction but it's a reference link; maybe drop as it's not substantive? It's a reference; but we can drop as it's not needed. Also "Access the full menu of benefits offerings here." drop. Also "Additional benefit details are available at macysJOBS.com." drop. Also "BEAUTY00" maybe a code; drop. Also "This job description is not all-inclusive..." drop as boilerplate. Also "Macy's Inc. reserves the right..." drop. Also "Macy's Inc. is an Equal Opportunity Employer..." drop. Also "Join us and help write the next chapter in our story - Apply Today!" drop as application instruction. Also "About Us" section maybe not needed? It's more about company story; could be considered boilerplate? It's not a standard heading but could be considered "About the role"? Already have About the role. The About Us is generic; we can drop. Thus we need to output HTML with sections. Let's craft:

    About the role

    As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement—delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer’s beauty and style preferences. You’ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service. In addition to meeting and exceeding sales goals, you’ll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.

    Then Responsibilities: combine the "How Our Counter Managers Spend Their Day…" and the "Who You Are And What You Will Do" list. We need to use
    • for list. We can have a prose paragraph summarizing day-to-day then list. But we must preserve all substantive info; we can include the day description as prose then list. Let's extract day description: "Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.You help the team Finish Strong - by coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results." We'll keep that as prose. Then list of duties from Who You Are And What You Will Do. We'll output
      • each. Now Requirements: include experience, availability, must be able to, essential physical requirements. We can have prose for experience and availability, then list for must be able to and physical requirements. But we need to use
        • for any list. So we can list the must be able to items as
          • . Physical requirements also as list. Skills:

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