Beauty Counter Manager - Dior - Fashion Mall at Keystone

About the role

The Nordstrom Beauty Department seeks to enhance customers' confidence and style through personalized beauty experiences. As a Beauty Counter Manager, you will play a dual role, combining sales and education to drive sales and build a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Set and achieve personal and counter sales targets using in-store and digital tools
• Manage vendor events and promotions, maintaining strong relationships with brands
• Stay updated on beauty trends, products, and industry knowledge through training
• Ensure the department is always ready for customers, maintaining cleanliness and organization
• Own the Nordstrom Rewards program to build customer loyalty

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Drive to achieve sales goals and utilize networking and technology
• Flexible schedule, capable of working evenings and weekends
• Ownership, accountability, and initiative

Qualifications

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Skills

• Customer service and beauty expertise
• Skincare analysis and product recommendation skills
• Effective communication and problem-solving abilities
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of beauty trends and industry knowledge

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement
• Paid Time Off (PTO)
• Lifetime Nordstrom merchandise discount
• Employee Assistance Program (EAP)
• Life Insurance and Disability coverage

For more details, visit the Nordstrom Benefits Overview.